Customer Reviews
A Word From Our Wonderful Clients!
Olympia Pools & Spas takes pride in providing superior customer service in all we do, whether we’re designing and constructing an inground pool, or providing weekly maintenance and repair services. We value our customers and appreciate hearing from you. Please take a few minutes to read through our customer reviews to see what some of our clients have had to say about their experience with us.
The service was excellent, the young men who came out were very kind and friendly, they were able to answer all my questions. The price was good. I highly recommend this business.
Therese T.
Buying a hot tub here was a great experience. They took the time to answer all our questions and the price was very competitive. The delivery install guys were on time and very professional and friendly. This would be the only place we will shop for spa, pool or supplies from now on.
Bryan T.
The entire staff was very knowledgeable and so helpful! We were able to make an informed decision and get exactly what we needed. After shopping around everywhere… No other store even compares.
Kass K.
The service I get when I come in is the best. When you feel that you are getting the best customer service you want other people to experience the same thing. The employees show they care and I will continue to bring my business to this store.
Dajuana W.
Olympia has been very helpful in my journey of trying to get my hot tub started. My brain is not trained trying to figure out how chemicals work, so it was SUPER great for them to test my water and tell me what I need. They also provided amounts to try and help with correcting the PH balance, etc. I will most definitely use this company in the future!
Brandy C.
We had a great experience when purchasing our Hot Tub this summer. Our installation was handled professionally and the service department was wonderful to work with when we had questions. The hot tub is easy to maintain and feels great after a long day working. We would definitely work with Olympia Pools & Spas again.
Jonele B.
We purchased a AM-Finn Sauna. The sales, service and delivery staff were great. Don in sales followed up on our order and kept us informed of its status. When the unit was delivered by Travis he took great care in placing the parts in our garage. I highly recommend them!
Al H.
This store has superb customer service. We got our pool last summer and have been in MANY times. Every person we have encountered is friendly, professional, and helpful. They use time to educate us on pool care and have researched a couple items we needed for our pool (which is discontinued and hard to find replacement parts for). I prefer to go exclusively to their store now for anything pool.
Jessica C.
Incredible customer service, technical support and a great design and installation team. They are the best!
Jody D.
Had nothing except excellent service from everyone, front to back. The people were helpful and knowledgeable. Taylor was my go-to rep and was outstanding. Have already made plans to use Olympic next year.
Chris M.
I bought a house with a hot tub and knew nothing about it. Took water to get tested for free and staff was very friendly and answered all of my questions. They are very precise with test results as they give you real numbers of chemicals to add, not to mention they’re patient with me! Clean facility and variety of products
Dan N.
Despite any issues we had with our pool or subcontractors Olympia has always been there for us. Taking calls on weekends, trouble shooting over the phone or in person, they were always happy to help solve the problem. They have the best team of people and the best products on the market for the value and price. Their customer service is above reproach.