First and foremost, our sympathies go out to the victims of COVID-19. Our biggest priority is the health and safety of our employees and all our customers.
Our Stores are now open and following social distancing guidelines!
WE also have many online shopping and service systems if you prefer,
Online Product Purchasing - New Online Store Online purchasing of products with Back yard Delivery or Parking lot pickup. If you are doing parking lot pickup, we will notify you when the product is ready to come and get. Just like Walmart, once you arrive, call us inside and provide us your full name, Online order ID#, vehicle description with license plate number. We will have the order ready to put in your trunk and your good to go. WINDOWS UP PLEASE, NO CONTACT! With Back yard Delivery, we will place your package directly in your backyard beside your pool or spa. Please note, we will not be greeting you at the front door and we will alert you that your package is there by phone or email.
Phone/Email Product ordering Can’t find the product or service you are looking for online? Give us a call or email us to place an order. We will provide you an invoice number and you can pay for the order online. We can either drop it off to your backyard, or you can do parking lot pickup. If you are doing parking lot pickup, we will notify you when the product is ready to come and get. Just like Walmart, once you arrive, call us inside and provide us your full name, Online order ID#, vehicle description with license plate number. We will have the order ready to put in your trunk and your good to go. With Home Delivery, we will place your package directly in your backyard beside your pool or spa. Please note, we will not be greeting you at the front door and we will alert you that your package is there by phone or email.
Call us at 260-482-7665 or request a product to be ordered via email by filling out our Ask the Experts form on our website
Book Pool Opening Online
Please visit our service section on our website and book your pool opening online. Please note you do not have to greet us when we arrive. just simply ensure we have access to your back yard. Have all your equipment and supplies accessible to our techs to preform the opening. This is a prepaid service and payment will be taken at the time of your online booking. Terms and conditions will be outlined within the online booking system. On the pool opening page, please refer to our COVID-19 Service Policies that must be followed by both you and our technicians to ensure everyone's safety.
ONLINE INVOICE PAYMENT Just like our other ZERO CONTACT SERVICES, paying online does not required the handling of money, cheques or anything else that has been touched by a potential carrier of the Corona-virus. Our new online payment system again promotes new process of ZERO contact. Your payment history can be viewed inside your account at any time.
ONLINE GIFT CARDS Zero contact purchasing of gift cards can be used with our zero contact online product shopping e-store. We hope not, but it could be a long summer and a backyard pool and spa may be one of the only safe zones of entertainment this summer family.
VIRTUAL HOT TUB SHOWROOM
You don't have to come into the store anymore to experience the exact same models we have in the showroom. From colors to features to models, this virtual showroom is the same as if you walked into the store. As these are actually in-stock models we can quick ship them and have them to you in just a few days with zero contact delivery!
Advice for the backyard adventurers
Luckily for all of us, our backyard pools / hot tubs are still a safe haven for us and our families. However, pool owners tend to be a popular neighbor/friend and social gathering place. Having said that, it is advisable that larger social gatherings around the pool this season may want to be avoided until the COVID-19 outbreak is declared under control by public health officials. Keep your backyard oasis a safe environment for you and your family this season so that you can obtain many hours and days of safe enjoyment while still being within your home.
From all of us at Olympia Pools and Spas, we wish all of you safety and health during this time. Be safe!